Help center

Frequently asked questions

Quick answers about accounts, compliance matching, plan limits, and billing.

Getting started

Create an account, complete onboarding, and get your first checklist.

What is Compliance Tracker?
A personal compliance calendar for EU and UK freelancers and solopreneurs. It matches national licences and EU-wide rules to your business profile, tracks deadlines, sends email reminders, and links to official government and regulator pages. It is not legal advice.
How do I get my first checklist?
Sign in, open the dashboard, and complete the onboarding wizard (country, structure, postcode, activities). We match your profile against our curated EU & UK obligation catalogue and create your checklist instantly.
Do I need an account?
Yes — Clerk sign-in is required to save your compliance profile, obligations, and reminder preferences.

How obligations are matched, verified, and kept up to date.

Where do obligations come from?
From a human-reviewed catalog seeded from official sites such as europa.eu, gov.gr, existenzgruender.de, service-public.fr, business.gov.nl and GOV.UK — and many more official sites. AI suggests activities and explains obligations in your language — it never invents new licence requirements.
Is this legal advice?
No. Always verify requirements, fees, and deadlines on the official site linked from each obligation. High-stakes sectors (FCA, CQC, gambling) need extra verification with the issuing body.
How do email reminders work?
Add due dates to obligations in your checklist. Free sends reminders 3 days before due. Pro adds 60, 30, 7-day lead times and custom dates you choose in Account & billing.

AI explainers, profile research, and export limits by plan.

What are the Free plan limits?
One compliance profile, up to 5 tracked obligations, 1 profile research requests, and 5 obligation explainers per month.
What does Pro include?
Unlimited obligations, up to three profiles, longer reminder windows, 30 profile research requests, 250 obligation explainers per month, and unwatermarked PDF exports with unlimited exports.
Can AI usage exceed my monthly quota?
On Pro you can turn on pay-as-you-go billing so extra obligation explainers and profile research requests beyond your monthly allowance are billed per use. PDF exports on Pro are unwatermarked and unlimited. The Free plan stops when you reach your limits.

Free vs Pro and how billing works.

How does Free vs Pro billing work?
Free lets you build one checklist with capped obligations and reminders. Pro is a monthly subscription with higher limits and optional pay-as-you-go for extra obligation explainers and profile research.
How do I upgrade or manage billing?
Subscribe from Pricing (or See Pro plans in Account & billing). On Pro, manage payment, invoices, and cancellation in the billing portal — open it from Account & billing, the wallet icon in the header, or Manage billing on Pricing.

Still deciding?

Compare approaches, read privacy & data, or open the dashboard.